FAQs

NOTICE!!

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SYSTEM REQUIREMENTS -
Your system must meet the “Minimum System Requirements” to successfully run our software. They are:

* Windows 2000 Pro or newer
* Pentium 4 or newer
* .NET 2.0 (This is a Microsoft Update available at their site)
* 512 MB RAM
* Printer

• Will your software work on a MAC?

Intel-based Macs with VMWare, Parallels, or BaseCamp can now use Coyote and other Carving Technologies programs. (This is a Mac Thing, PC users don't need to worry about it.)

• How do I get my pumpkin in the Me On A Pumpkin Gallery?

Send us the image you started with and a picture of the resulting pumpkin. Go to the Gallery and see what others have done.

• I need some pumpkin carving tips. What do you suggest?

Here are our carving tips.

• Can I return my software if I am not satisfied?

ALL SALES ARE FINAL.

Coyote Stencil Shop

• I think my CD is just not right, can I get a replacement?

We will replace defective product. We will not, however, refund purchase price on shipped software. Before contacting us, take a second and check to see that your Operating System is up to date.

• Will your software work with my 64 bit processor?

Coyote will function properly on computers with 64 bit processors running 64 bit Operating Systems, Windows 7.

• Why won't my software load (or run)?

Our software is running on about 70,000 computers around the world, but we see and hear this question more than any other. If you are using Vista or Windows 7, those Operating Systems have a feature known as "User Access Controls". 

You must Right click on our software icon, then left click on "Run as Administrator".   Depending on how your computer was set up, you may need to do this to run the software as well. 

Coyote Den

• What does Den do?

Keep your projects in the Den, a nice little image organizer.